Keep your order reference
Your order number helps the support team identify the purchase and its fulfillment history quickly.
AFTER-SALES SUPPORT
Returns & exchanges.
Return and exchange eligibility can depend on the product, condition and store policy. Contact the store promptly if an item arrives damaged, incorrect or otherwise requires review.
Protect product condition
Keep product tags, packaging and included accessories where applicable until you are satisfied with the order.
Contact support early
Describe the issue clearly and provide the mobile/email used for the order so the team can follow up.
A good return request includes
- Order number
- Product name and quantity
- Reason for the request
- Clear description of any defect, damage or mismatch
- Preferred resolution where applicable
Important note
This page is a storefront guide and does not override a product-specific warranty, hygiene restriction, promotional condition or any store policy communicated during the sale.
NEED MORE HELP?
We’re easy to reach.
Contact the store directly or use order tracking for an existing purchase.